Lack of proper management of a medical case can escalate a minor sickness or injury to a larger crisis. With worsening health conditions, bills shoot up as well. It is difficult to access the complicated healthcare system independently. Medical case management companies simplify the process and provide comprehensive medical care to the individual while addressing administrative and financial needs. 

Medical case management companies lay out personalized plans to meet the unique needs of every individual and assist the patient with navigation of the healthcare system, providing better health outcomes.

Bringing experts to meet the needs:

Getting an appointment or scheduling a one-on-one visit with a doctor is not an effortless task. With the crowded ER departments and scarcity of primary healthcare centers in many areas, medical care has become a liability for many. 

Medical case management companies partner up with healthcare professionals to deliver the care needed by the patient at their home by placing a single call. 

Having a doctor for the management of the case for remote triage has significant benefits:

• Remote triage assessment: the doctors are skilled in managing emergencies with their critical thinking. With the availability of audio and video communication services, doctors can better judge the urgency of the matter and direct the patient to the appropriate level of care.

• Prompt diagnosis and instant support: With the information given by the patient regarding the health condition, a doctor can easily deliver a quick and precise diagnosis and offer the initial measures for stabilizing the condition. 

• Prescribing medicine: the doctors are qualified to prescribe the medicine over telephonic consultations to ease the medical urgency. If the symptoms do not resolve, the patients can be treated directly at the ER by a doctor’s referral. 

Medical cases are not always managed by a doctor. Most of the time, nurses offer triage services to manage the initial triage. However, having a doctor for these services reduces the potential risks of injury or health condition.

Opting for medical case management companies and their advantages

Medical care can be very expensive and time-consuming, but with the interference of medical case management companies, these issues are eliminated.

• Rapid response: These companies have collaborations with healthcare service providers and connect you to the best services over call. Reporting the injury or sickness is easier via remote triage service.

• Referrals for complex cases: Cases that cannot be managed with first aid care need a referral to the ER. The tie-ups and network help the patient to navigate the system comfortably with smooth referrals.

• Dedicated case manager: A case manager completely regulates the process of case management. These case managers guide patients at every step, detangling the web of complex medical systems.

• Financial aid: The medical expenses are drastically reduced by avoiding unnecessary visits to the Emergency department and providing claims from the insurance companies.

• Compliance with OSHA guidelines: aligning with OSHA guidelines to ensure the management of serious injuries at the worksite swiftly and rapidly. 

Process flow for availing services :

• Placement of calls using toll-free number

• Conversation with the triage doctor/nurse for symptoms and medical history assessment.

• The medical professional will decide on the protocol to be followed after proper inquiry.

• Nonurgent medical issues can be handled over the call. So, the doctors or nurses guide the patient to follow the instructions and manage the medical issue on their own.

• Urgent cases are referred to the ER. The case manager or medical professional places the referral call beforehand to allocate resources and explain the treatment options and 

Conclusion : 

Any medical issue or injury at the worksite can pose a fatal threat. Choosing the trustworthy and reliable is very crucial. Work Partners provide immediate, comprehensive medical care and connect you to the doctors for effective outcomes. We believe in minimizing the financial burden without compromising the care delivery. At Work Partner, we ensure that the days away from work are considerably less.