Following reports of many notable traders having their accounts drained of FC 24 Coins Ultimate Team's in-game currency, EA Sports announced that an investigation was launched into the compromised accounts with the intent of returning the accounts to their rightful owners. EA attributed the reason behind the hacked accounts to "phishing techniques" and exploiting human error through the company's customer support services. The individuals in question were able to gain access to the accounts through EA's own official services, avoiding EA's two-factor authentication system altogether.
Alongside the initial announcement of the investigation, EA Sports also stated plans to revise and improve the system designed to protect user accounts. EA announced that the company's in-house advisors and individuals who handle account security will be re-trained on account security and phishing on an individual basis. EA expressed that the concerted efforts to re-train its employees may affect wait times for the company's customer service, but re-affirmed the importance of the training to ensure account safety in the FC 24 Ultimate Teamure.
EA Sports' relationship with FIFA has been a hot topic for the long-running franchise in recent months with the FC 24 Ultimate Teamure of the football association's branding seemingly in limbo. EA Sports filed a trademark for "EA Sports FC" in October of last year, heavily implying that the franchise may be shedding the FIFA branding in FC 24 Ultimate Teamure titles. While the company has been affiliated with the international association for nearly 30 years, FIFA was previously reported to be asking for $1 billion over four years to retain the FIFA title. The recent account controversy is just the latest obstacle in a rocky launch for the iconic gaming franchise.
FIFA Ultimate Team is one of the most addictive modes in the long-running FIFA series by a country mile. Players spend months and even years trying to create the perfect team to reach the top of the pack, and even this time investment might not be enough to get all the ideal players in a bombastic cheap FC 24 Coins Ultimate Team squad.
